In a study commissioned by the London-based Ethical Trading Initiative, “NGO Leadership in Grievance Mechanisms and Access to Remedy in Global Supply Chains”, authors Jesse Hudson J.D. and Mark Winters examine the Amader Kotha Helpline as an example for designing, implementing, and monitoring operational-level grievance mechanisms and facilitating access to remedy in global supply chains.
NGO Leadership in Grievance Mechanisms and Access to Remedy in Global Supply Chains, Ethical Trading Initiative, 2017
