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Overview Workplace harassment and labor rights concerns are recognized risks in the Bangladesh garment industry. Amazon Private Brands requires suppliers to implement worker voice programs to help suppliers' conformance with Amazon Supply Chain Standards ensuring...
The Amader Kotha Helpline team is delighted to announce that it has begun working with Open Supply Hub to share site locations in Bangladesh where the Helpline is available to workers. This facility-level information is one important part of demonstrating the...
Assessing Grievance Mechanism Effectiveness at the OECD Forum At an OECD Forum virtual side session held in February 2026, Amader Kotha Helpline partners joined Primark and The Remedy Project to discuss a critical question facing the global supply chain: How do we...
Creating awareness and trust of workers is critical to the operation of an effective grievance mechanism. In order to achieve this objective, information about how to use the grievance channel must be widely available and it must be presented in a culturally...
We are pleased to announce that the Amader Kotha Helpline in Bangladesh has updated its logo. As part of our ongoing commitment to improving the worker experience and promoting workplace rights within the RMG sector, we wanted to refresh our brand identity and give it...
Academic research demonstrates that Helpline training has a large, statistically significant effect on calls to the Helpline. By one month after the first training, the total number of substantive calls increase by 22 times pre-training levels; and after refresher...
The UN Guiding Principles on Business and Human Rights define the company obligation to provide the remedy when rights are violated and to establish effective grievance mechanisms at the operational level. The principles of effective grievance mechanisms --...
Prior to the adoption of the principles of effective grievance mechanisms by the UN in 2011, a comprehensive study of what constitutes good practice was undertaken. The study reflects the findings of five on-the-ground pilot projects
The OECD Guidelines for Multinational Enterprises provide recommendations addressed by governments to multinational enterprises. These non-binding principles and standards for responsible business conduct in a global context are consistent with internationally...