Mission Vision

Our goal is that every worker receives the Helpline card and for all workers to know how to call and what to expect when they do. We do this with in-factory training sessions. We distribute Helpline cards that are sized to fit on lanyards carrying factory ID cards. We...

The mission of Amader Kotha Helpline is to provide a safe, timely, and effective communication channel for the purpose of identifying and resolving safety and other concerns of workers in the Bangladesh RMG sector. The Helpline accomplishes its mission in...

Protocols require timely reporting, recording of responses from managers. And validation of reports whenever possible. Workers are always informed about progress on resolving their issue or concern. We use Interactive Voice Response (IVR) surveys to capture the rates...

The Helpline is toll-free nationwide and available during key hours. Helpline officers are trained to be sensitive to labor conditions, to record information accurately and completely and to always follow-up with workers as information about their concern becomes...