A worker called to report that an electrical panel was uncovered. The worker, who observed loose wires as well, was concerned that a spark could ignite a fire at any time. The worker had informed management before calling the Helpline but no action had been taken. After management was notified, there was still no action taken to address the report of the hazard. After another call to the factory – this time with a request that the electrical panel be fixed within the day—the electrical panel was fully repaired. The Helpline was able to inform the worker that the problem has been resolved