Month: October 2018
OECD Due Diligence Guidelines
The OECD Guidelines for Multinational Enterprises provide recommendations addressed by governments to multinational enterprises. These non-binding principles and standards for responsible business conduct in a global context are consistent with internationally recognized standards. Beginning on page 95 in sector guidance for garments and footwear, grievance mechanisms are identified as a critical component of any due diligence system.
Q1 2018
Pilot Study for Effectiveness Principles
Prior to the adoption of the principles of effective grievance mechanisms by the UN in 2011, a comprehensive study of what constitutes good practice was undertaken. The study reflects the findings of five on-the-ground pilot projects
Q4 2017
Q3 2017
Q2 2017
UN Guiding Principles
The UN Guiding Principles on Business and Human Rights define the company obligation to provide the remedy when rights are violated and to establish effective grievance mechanisms at the operational level. The principles of effective grievance mechanisms — legitimate, accessible, predictable, equitable, transparent, rights-compatible, and source of continuous learning — were adopted by the UN Human Rights Council in June 2011.
Q1 2017
Awareness
Our goal is that every worker receives the Helpline card and for all workers to know how to call and what to expect when they do. We do this with in-factory training sessions. We distribute Helpline cards that are sized to fit on lanyards carrying factory ID cards. We provide posters and other visible material for posting in the factories. We give factory managers public address announcements to play periodically and ask for reports on frequency of use. When awareness levels of workers are low, we prioritize the factory for additional training